This statement sets out the clinic's boundaries, what we each commit to, and how I keep the advice independent. The clinic runs on candour and independence.
Yarra Tech Clinic is a free, volunteer-run programme for small charities, community trusts and not-for-profits in Aotearoa New Zealand. It offers up to four one-hour sessions, a 30-day email follow-up and a 90-day check-in.
It is not a business, a registered charity, or a service connected to any employer. The goal is to build your organisation's own technical confidence and independence.
I accept no commissions, referral fees, affiliate payments or sponsorship from software vendors, cloud platforms or managed service providers. Advice is impartial.
Confidentiality. Your organisation won't be named or quoted without written permission, and you can withdraw that permission at any time.
Attendance. Participants agree to attend sessions on time.
Each one, teach one. You're invited, but not required, to share what you learn with peer organisations.
Guidance is advisory and educational. Final decisions rest with your organisation's governance. It is not an audit or a guarantee.
To the extent permitted by law, the clinic is not liable for outages, data loss, pricing changes or implementation errors. I never access your systems or hold your passwords: you share your screen and stay in control.
Either party can end the programme at any time. Application details and session notes are deleted 12 months after the 90-day check-in, or sooner if you ask.
100% pro bono · no vendor kickbacks · four sessions plus a roadmap.
Yarra Tech Clinic